Technical Support Analyst
Yuno
Posted
- Company
- Yuno
- Location
- São Paulo; Remote, LATAM; allLocations: São Paulo, Colombia, Argentina, Mexico
- Workplace
- remote
- Category
- Customer Service
alerting api debugging incident response log analysis monitoring scripting testing
Fluent English/Spanish/Portuguese (written & verbal); 5+ years in technical support or NOC; basic monitoring/alerting knowledge; coding for scripting/log analysis; familiarity with APIs; strong analytics/problem-solving; customer empathy.