Staff IT Engineer - Service Management
Nubank
Posted
- Company
- Nubank
- Location
- Brazil, Belo Horizonte; Brazil, Campinas; Brazil, Rio de Janeiro; Brazil, Sao Paulo
- Workplace
- hybrid
- Category
- Engineering
cobit iso-20000 itil jira jira-service-management servicenow sre
7+ years IT service management/IT operations; deep ITIL v4 (Foundation/Managing Professional preferred); build/transform ITSM from scratch; own ITSM tooling end-to-end (Jira Service Management/ServiceNow or equivalent); cross-functional influence; strong communication; English fluent (nice-to-have).