Sr. Customer Success Manager, Federal
Auth0 / Okta
Posted
- Company
- Auth0 / Okta
- Location
- Maryland; Virginia; Washington, DC
- Workplace
- hybrid
- Category
- Customer Service
account management communication consulting customer experience customer success enterprise security escalations executive stakeholder management kpis presentation problem-solving renewal risk saas security strategic business reviews
5+ years in customer success/account management/consulting with large complex federal agencies; strong customer experience, exec stakeholder management, government regulatory/compliance knowledge, technical/problem-solving; travel up to 25%; US Citizenship (active clearance a bonus).