Senior Customer Support Engineer
Vercel
Posted
- Company
- Vercel
- Location
- Remote - Australia
- Workplace
- remote
- Category
- Customer Service
ai analytics async systems caching cdn ddos dns event-driven architectures llm logs mcp model context protocol next.js queues react redirects routing rules ssl/tls vercel agent vercel ai gateway waf workflows
Deeply technical support engineer with prior technical customer support experience; hands-on Vercel platform experience; strong communication; comfortable weekend/holiday on-call rotation; subject matter expertise in CDN and/or AI enablement.